Master Services Agreement
Last Updated: November 20, 2025
Effective Date: Date of Account Registration
This Master Services Agreement ("Agreement") is a binding legal contract between Wedey OÜ, a private limited company incorporated under the laws of Estonia (Registry Code: 17153535), having its registered office at Sepapaja tn 6, 15551 Tallinn, Estonia ("Wedey", "Provider", "We"), and the legal entity or sole proprietor identifying itself as the customer during the registration process ("Client", "You").
By clicking "I Accept," creating an account, or purchasing a Subscription or Tokens, you agree to be bound by this Agreement.
1Definitions
- "Platform": The Wedey software-as-a-service application, including the AI Job Creator, Discovery Engine, ARIA Interviewer, and Smart ATS.
- "Authorized User": An individual employee or contractor of the Client authorized to use the Platform under the Client's account.
- "Subscription Plan": The recurring service tier (e.g., "Starter", "Professional", "Enterprise") selected by the Client.
- "Tokens": The virtual credits purchased by the Client or granted as a welcome gift to access specific add-on features.
- "Candidate Data": Personal data of job applicants (CVs, video interviews, scores) processed by the Platform on behalf of the Client.
- "Usage Data": Anonymized, aggregated data derived from the Client's use of the Platform used to improve Wedey's algorithms.
2Access and License
2.1. Grant of License
Subject to payment of applicable fees, Wedey grants the Client a limited, non-exclusive, non-transferable, revocable right to access and use the Platform for its internal recruitment purposes during the Subscription Term.
2.2. Plan-Specific Limits
The scope of the license depends on the Plan selected by the Client:
- Starter Plan: License is restricted to one (1) single authorized user. Account sharing is strictly prohibited. Includes a fixed monthly allowance of Job Offers and AI Interviews as stated in the pricing terms.
- Professional Plan: License is restricted to a maximum of ten (10) authorized users within the Client's organization. Includes higher volume allowances and priority support.
- Enterprise Plan: User limits, custom features, and integrations are defined in a separate Statement of Work (SOW).
2.3. Account Security
The Client is responsible for maintaining the confidentiality of login credentials. Any activity occurring under the Client's user accounts is the sole responsibility of the Client.
3The Token System (Virtual Currency)
3.1. One-Time Welcome Credits
Upon initial registration and payment of the first subscription fee, the Client may receive a one-time allocation of "Welcome Tokens" (e.g., 10 Tokens for Starter, 100 Tokens for Professional). These tokens are granted only once and do not renew monthly.
3.2. Purchasing Tokens
The Client may purchase additional Tokens in bundles (e.g., 10 Tokens for $15 USD) at any time. Tokens constitute a license to access specific functionality and have no monetary value outside the Platform. They are non-refundable and non-exchangeable for cash.
3.3. Consumption Rates
Tokens are deducted from the Client's balance upon the execution of the following actions (rates subject to change with notice):
- Extra Job Offer: 30 Tokens per job.
- Extra AI Interview: 2 Tokens per interview session.
- Acquisition Boost: Minimum 10 Tokens per campaign.
3.4. Token Expiration & Rollover
- No Monthly Expiration: Unlike monthly subscription allowances, purchased Tokens and Welcome Tokens do not expire at the end of the billing month. They remain in the Client's account until consumed.
- Active Subscription Required: Tokens are only accessible while the Client maintains an active, paid Subscription.
- Termination: Upon cancellation or termination of the Subscription, all remaining Tokens in the account are forfeited immediately and cannot be refunded.
4Financial Terms
4.1. Subscription Fees
- Starter: $79 USD/month (billed monthly) or $65 USD/month (billed annually).
- Professional: $499 USD/month (billed monthly) or $419 USD/month (billed annually).
- Enterprise: Custom pricing based on quote.
4.2. Payment & Taxes
Fees are payable in advance. The Client authorizes Wedey (via its payment processor) to charge the payment method on file.
- VAT (EU): Wedey applies the Reverse Charge Mechanism for VAT-registered businesses in the EU (outside Estonia). Estonian clients are charged standard VAT (22%).
- Late Payment: Failure to pay may result in immediate suspension of the account.
4.3. No Refunds
All payment obligations are non-cancelable and fees paid are non-refundable. Wedey does not provide refunds for partial months of service or unused Tokens.
5Intellectual Property & AI Rights
5.1. Wedey IP
Wedey retains all rights, title, and interest in the Platform, the "Discovery Engine," the "ARIA" AI technology, and all related software and algorithms.
5.2. Client Ownership
The Client retains ownership of all Candidate Data and job descriptions uploaded to the Platform.
5.3. AI Training License
The Client acknowledges that Wedey's AI models require data to improve. The Client grants Wedey a worldwide, perpetual, royalty-free license to use anonymized and aggregated Usage Data (excluding personally identifiable information of candidates) to train, improve, and benchmark its Artificial Intelligence models.
6Data Protection & Security
6.1. Data Processing Agreement (DPA)
To the extent Wedey processes personal data of EU/EEA citizens, the parties agree to the terms of the Data Processing Agreement (DPA) available in the Legal Center of our website, which is incorporated into this Agreement by reference.
6.2. Security
Wedey implements industry-standard technical and organizational measures to protect Client Data.
7Warranties and Disclaimers
7.1. "As Is" Service
THE PLATFORM IS PROVIDED "AS IS". WEDEY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
7.2. No Hiring Guarantee
Wedey provides tools to assist recruitment but does not guarantee that:
- (a) The "Acquisition Boost" will result in a specific number of applicants;
- (b) The "Discovery Engine" will find candidates for every niche;
- (c) A candidate recommended by the AI "Match Score" will be suitable for the role.
7.3. AI Probability & Human Oversight
The Client acknowledges that AI outputs are probabilistic. The Client agrees to maintain human oversight for all final hiring decisions, particularly to comply with Article 22 of the GDPR regarding automated decision-making.
8Confidentiality
Each party agrees to protect the other's Confidential Information (e.g., pricing terms, proprietary algorithms) with the same degree of care it uses to protect its own confidential information, but in no event less than reasonable care.
9Indemnification
The Client agrees to indemnify and hold Wedey harmless from any claims, damages, or losses arising from:
- (a) The Client's violation of applicable labor or anti-discrimination laws;
- (b) The Client's use of candidate data without proper consent;
- (c) Content posted by the Client in Job Offers that violates third-party rights.
10Limitation of Liability
10.1. Liability Cap
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WEDEY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF THIS AGREEMENT SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY THE CLIENT TO WEDEY IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
10.2. Exclusion of Damages
IN NO EVENT SHALL WEDEY BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF HIRING OPPORTUNITY, OR REPUTATIONAL HARM.
11Term and Termination
11.1. Term
This Agreement commences on the date of registration and continues until the Subscription is terminated.
11.2. Termination for Convenience
The Client may cancel the Subscription at any time via the account settings. Access continues until the end of the current billing cycle.
11.3. Effect of Termination
Upon termination, the Client will lose access to the Platform. Wedey may delete Candidate Data after a grace period of 30 days, unless a legal retention requirement applies.
12General Provisions
- Governing Law: This Agreement is governed by the laws of the Republic of Estonia.
- Dispute Resolution: Any dispute shall be resolved exclusively in the Harju County Court (Tallinn, Estonia).
- Entire Agreement: This MSA, together with the DPA and Privacy Policy, constitutes the entire agreement between the parties.